Medical Answering Service (MAS) is a New York-based organization specializing in non-emergency medical transportation solutions, playing a vital role in enhancing public health and safety. Licensed and contracted by the New York State Department of Health, MAS serves as the Medicaid transportation manager for numerous counties, ensuring eligible recipients have timely and safe access to medical care appointments. Leveraging an expansive network of transportation providers across the state, MAS coordinates cost-effective and dependable transportation services tailored to individual medical needs.

MAS stands out through its commitment to community involvement and client-centered service, offering language assistance and culturally competent support to diverse populations across urban and rural areas. Their dedicated customer service team is available 24/7, helping to address inquiries, schedule rides, and monitor service quality. By maintaining partnerships with healthcare facilities, community agencies, and government entities, MAS ensures coordinated care and improved health outcomes for New York’s Medicaid recipients.

Website: http://www.medanswering.com/

Key Services:

– Coordination of Medicaid-funded non-emergency medical transportation
– 24/7 customer service for ride scheduling and assistance
– Multilingual support services for diverse populations
– Partnerships with licensed transportation providers across New York State
– Safety and compliance monitoring for all transportation vendors
– Support for healthcare facilities in managing patient transport logistics
– Transportation solutions tailored to individual medical or mobility needs
– Community outreach to improve access to care and transportation awareness