The New York Lottery Customer Service Center in Buffalo serves as a vital regional office for the New York State Gaming Commission, offering support and services related to state lottery programs. As part of the broader state government initiative, this center provides assistance to lottery players by processing prize claims, verifying tickets, and addressing customer inquiries. The facility promotes responsible gaming and ensures compliance with state regulations while facilitating secure and transparent operations.

Dedicated to public service, the center plays a key role in managing the distribution of lottery winnings and supports statewide education funding through lottery revenue allocation. It frequently collaborates with local retail partners and retailers to maintain smooth lottery sales and transactions. Staffed by knowledgeable personnel, the Buffalo location offers a convenient outlet for residents of Western New York to access essential lottery services. While it focuses on customer interaction, it also maintains strict procedures for claim validation, enhancing player trust and program integrity.

Key Services:

– In-person verification and processing of winning lottery tickets
– Assistance with lottery-related questions and policy clarification
– Redemption of lottery prizes (within allowable limits)
– Support for responsible gaming initiatives
– Coordination with authorized lottery retailers
– Distribution of official lottery materials and information
– Outreach on new games and lottery programs
– Secure handling and documentation of prize claims