Monroe County Social Services Department operates as a pivotal government agency within New York State, dedicated to supporting the well-being of residents through a broad array of human services. As part of the Monroe County government infrastructure, this department is responsible for administering New York State’s public assistance programs to eligible individuals and families. It plays a crucial role in facilitating access to temporary assistance, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), child and adult protective services, and more. With a strong focus on self-sufficiency and community health, the department actively partners with local organizations and other government entities to provide wraparound support. Their work emphasizes assistance in times of crisis and sustained aid to help individuals achieve financial independence.

Unique to the Monroe County Social Services Department is its comprehensive approach to addressing poverty-related challenges—balancing the administration of benefits with community outreach and employment support services. It also engages in proactive child welfare efforts including foster care coordination and adoption services. By using a data-informed and socially responsible approach, the department ensures public trust while adapting to the needs of an evolving and diverse population.

Key Services:

– Public Assistance (Temporary Assistance for Needy Families)
– Medicaid eligibility and enrollment services
– Supplemental Nutrition Assistance Program (SNAP) administration
– Child Protective Services and Foster Care Case Management
– Adult Protective Services and Senior Support
– Child Support Enforcement
– HEAP (Home Energy Assistance Program)
– Employment and training programs for job seekers
– Housing assistance referrals
– Community partnerships for outreach and advocacy