The Onondaga County Department of Information Technology (IT) serves as the central technology resource for Onondaga County government in New York. Dedicated to supporting county departments, this agency ensures the secure, reliable, and efficient delivery of IT services that empower government operations and public services. Its responsibilities encompass the development, maintenance, and support of enterprise-level applications, network infrastructure, cybersecurity protocols, and data management systems. By leveraging modern technologies, the department enhances interdepartmental communication, promotes transparency, and improves service efficiency for residents.

A key feature of the department is its commitment to cybersecurity and protecting sensitive government data. It also plays a vital role in modernizing county systems and facilitating technology solutions that help departments better serve the public. By collaborating closely with other governmental units, the IT department fosters digital transformation initiatives aligned with the county’s strategic goals. The department supports everything from help desk services to geographic information systems (GIS), ensuring seamless technology integration throughout the government.

Key Services:

– IT infrastructure support and network administration
– Enterprise application development and maintenance
– Cybersecurity and data protection services
– Countywide help desk and technical support
– Geographic Information System (GIS) services
– System integration and modernization projects
– Digital records and document management solutions
– Strategic technology planning for county departments