New York Connects is a state-run resource that provides free, unbiased information and assistance to individuals of all ages, disabilities, and income levels in navigating the complex landscape of long-term care services and supports in New York State. As a vital program administered through county government offices, New York Connects helps older adults, people with disabilities, caregivers, and professionals make informed decisions about available public and private resources. The organization specializes in connecting users to services such as home care, transportation, financial assistance, and housing options, emphasizing local solutions that help individuals remain independent in their communities.

In Onondaga County, New York Connects operates in coordination with the Department of Adult & Long Term Care Services, ensuring localized support tailored to the needs of the community. New York Connects works closely with state agencies like the Office for the Aging and the Department of Health, as well as community-based organizations. The program is culturally responsive and accessible, with translation services and support for diverse populations. By offering person-centered counseling and streamlined access to programs, New York Connects plays an essential role in the statewide effort to promote health, dignity, and autonomy for all New Yorkers.

Key Services:

– Free and unbiased information on long-term services and supports
– Personalized assistance for older adults, individuals with disabilities, and caregivers
– Help with accessing home care, transportation, meal delivery, and housing options
– Person-centered planning and decision-making support
– Screening and referral to Medicaid and other benefit programs
– Local resource coordination through partnerships with public and private agencies
– Multilingual support and culturally competent services
– Outreach and education for the community and service professionals