The New York Lottery Customer Service Center, operated by the New York State Gaming Commission, is a vital arm of state government responsible for managing and supporting lottery activities across the state. As part of its mission to generate revenue for New York’s educational programs, the center provides players with assistance in claiming prizes, accessing game information, and understanding lottery rules and regulations. It serves as a direct point of contact for the public, offering transparency and support to ensure responsible and fair gaming practices.

The center is known for its efficient customer service and commitment to player education, with staff available to guide individuals through the prize-claiming process and provide resources on gaming laws and procedures. Dedicated to integrity and public trust, the office also supports responsible gaming initiatives and provides links to support services when needed. With a focus on community impact, proceeds from New York Lottery sales contribute significantly to funding public schools across the state, demonstrating the department’s role beyond gaming. While it doesn’t sell tickets, the center plays a crucial role in claims processing and public engagement.

Key Services:

– Processes prize claims for New York Lottery winners
– Provides information and assistance on lottery games and rules
– Offers verification and payout services for large winning tickets
– Educates the public about responsible gaming practices
– Supports state educational funding through lottery revenues
– Assists with issues related to lost or damaged lottery tickets
– Offers secure and transparent prize disbursement procedures
– Refers individuals to additional lottery offices or resources when needed