The NY City Department of Water Supply is a vital government agency responsible for managing and delivering one of the largest municipal water systems in the United States. Serving millions of residents daily, this department ensures the consistent delivery of clean, safe, and reliable drinking water sourced from a vast network of reservoirs and watersheds located across upstate New York. Their work encompasses water quality monitoring, infrastructure maintenance, and watershed protection—preserving both natural resources and public health. With a strong emphasis on environmental sustainability, the department collaborates with local governments, communities, and conservation groups to support water conservation and land stewardship. Known for its proactive planning, it also plays a key role in emergency preparedness and climate resiliency to maintain uninterrupted service in times of environmental stress. The department leads educational programs to inform the public about water conservation and system operations. Its dedication to transparency and innovation has earned recognition as a model for urban water management in the U.S. and globally.

Key Services:

– Operation and maintenance of NYC’s municipal water supply system
– Monitoring and testing water quality to ensure safety
– Management of reservoirs, aqueducts, and watershed lands
– Stormwater and watershed protection programs
– Infrastructure upgrades and long-term water system planning
– Community outreach and environmental education programs
– Emergency planning and water supply reliability initiatives