Frequently Asked Questions (FAQ)

Find quick answers to common questions about listings, partnerships, support, and more.

Table of Contents

General Questions

1. What is NYSDirectory.com?

NYSDirectory.com is an independent online directory that helps users find government agencies, businesses, nonprofits, and service providers across New York State. We offer a centralized, searchable platform to connect individuals with essential services.

2. Is NYSDirectory.com affiliated with the New York State government?

No, NYSDirectory.com is not affiliated with, endorsed by, or sponsored by the New York State government. We are an independent platform compiling publicly available data and verified submissions to ensure a comprehensive directory.

3. How do I use the directory?

You can browse or search for organizations by category, keyword, or location (State > County > Borough/City). Each listing provides contact details, services offered, and other relevant information.

Listing & Profile Management

4. How can my organization be included in the directory?

Organizations can be added through the "Submit a Listing" form on our website. Listings go through a verification process before being published.

5. My organization is already listed, but the information is incorrect. How do I update it?

If your organization is listed but has outdated or incorrect information, you can request an update by claiming your profile and submitting corrections. Admin approval is required for changes.

6. Can I remove my organization from the directory?

Yes, if you prefer not to be listed, you can submit a removal request through our contact form or email us at hello@nysdirectory.com.

7. Are there fees for listing an organization?

Basic listings are free. However, we offer premium features such as featured placements, enhanced profiles, and sponsored listings for increased visibility.

Search & Navigation

8. How can I search for services in my county or city?

You can use our advanced search filters to browse by county, borough, city, or zip code. Our location-based search ensures you find relevant services near you.

9. What types of organizations are included in the directory?

NYSDirectory.com features a wide range of organizations, including:
• Government agencies & public services
• Healthcare providers & hospitals
• Nonprofits & social service organizations
• Businesses & professional services
• Educational institutions
• Housing & community programs

Advertising & Sponsorships

10. How can my organization be featured in the directory?

Organizations can upgrade to a featured listing for priority placement in search results. Sponsorship opportunities are also available for homepage visibility and targeted promotions. Contact us at partnerships@nysdirectory.com for details.

11. Can businesses advertise on NYSDirectory.com?

Yes, we offer advertising options for businesses looking to reach a statewide audience. Contact us for ad placement rates and sponsorship packages.

Technical Support & Contact Information

12. I’m having trouble accessing the website. Who can help?

If you're experiencing technical issues, please email our support team at hello@nysdirectory.com.

13. How often is the directory updated?

We update our listings regularly to ensure the most accurate and up-to-date information. Organizations can also submit corrections to keep their profiles current.

14. Who do I contact for partnership opportunities?

For business partnerships or sponsorship inquiries, please email partnerships@nysdirectory.com.

Still have questions?

Contact us at hello@nysdirectory.com or visit our Help Center for additional resources.