Syracuse Information Systems serves as a critical operational hub within the City of Syracuse’s municipal government. As part of the city government infrastructure, this department is responsible for managing and maintaining the city’s information technology systems, applications, and communications networks. It supports various municipal departments by providing secure, reliable, and efficient IT services that enhance public service delivery and administrative efficiency. Syracuse Information Systems plays a central role in advancing the city’s commitment to innovation, data-driven decision-making, and cybersecurity.

The department is also tasked with overseeing the implementation and maintenance of software platforms that support citizen engagement, public safety, infrastructure management, and internal government operations. In partnership with other city departments, it facilitates digital transformation initiatives aimed at improving transparency and accessibility for Syracuse residents. Syracuse Information Systems is instrumental in helping the government leverage technology to meet the needs of a modern, connected city.

Key Services:

– IT infrastructure management for city departments
– Network and data security monitoring
– Software development and application support
– Strategic technology planning and innovation
– Maintenance of public service platforms and online portals
– Data integration and analytics for government services
– Support for enterprise resource planning (ERP) systems
– Technical assistance and helpdesk support across departments