Monroe County Information Services is the dedicated technology and information support division for Monroe County government in New York. As a crucial arm of local government operations, it is responsible for delivering secure, efficient, and innovative IT solutions that support county departments, agencies, and public service offices. The department designs, implements, and maintains the county’s digital infrastructure, including data management systems, communication networks, and cybersecurity protocols. Its primary mission is to equip county employees with the tools and technology needed to deliver public services effectively and efficiently.

Monroe County Information Services stands out for its commitment to digital transformation and operational excellence within government services. By streamlining workflows and modernizing legacy systems, the department has improved access to information for both staff and the public. It plays a central role in managing GIS (Geographic Information Systems) for spatial data used in planning, emergency management, and public works projects. Working closely with other state and local agencies, the department ensures compliance with data governance and security best practices. Its work not only enhances transparency and accountability but also supports broader county initiatives like smart government and sustainable technology growth.

Key Services:

– IT infrastructure and network management for county departments
– Cybersecurity and risk management services
– Geographic Information Systems (GIS) support and mapping solutions
– Development and maintenance of countywide applications
– Help desk and technical support for government staff
– Data storage, backup, and disaster recovery solutions
– Project management for technology initiatives and upgrades
– Systems integration across county government operations