The Schenectady County Unified Communications Center is a central component of Schenectady County’s public safety infrastructure, operating under the county government to provide critical emergency communication services. Dedicated to ensuring rapid, coordinated response across law enforcement, fire, and emergency medical services, the center serves as the primary dispatch and communications hub for the region. It utilizes advanced technology to manage and streamline 911 emergency calls and non-emergency requests, ensuring prompt and effective assistance. Staffed 24/7 by trained public safety dispatchers, the center plays a pivotal role in crisis response and situational coordination.

A key feature of the Unified Communications Center is its collaborative approach, working closely with municipal agencies and regional partners to promote interoperability and community safety. The center also supports public education initiatives on emergency preparedness and proper 911 usage. As a part of the county government, it upholds transparency and service excellence while continually upgrading its infrastructure to meet evolving public safety needs.

Key Services:

– 24/7 emergency 911 call handling
– Dispatch services for police, fire, and EMS
– Non-emergency public safety communications coordination
– Centralized emergency response coordination across Schenectady County
– Integration and support of radio and communication systems for first responders
– Public safety communication training and support for partner agencies
– Emergency preparedness education and outreach
– Collaboration with local, state, and federal safety organizations