The Home Energy Assistance Program (HEAP), administered by the Erie County Department of Social Services, plays a vital role in supporting low-income households in managing the cost of heating and energy. A critical resource for the Buffalo, NY community, HEAP provides seasonal financial assistance to eligible residents facing difficulty paying their energy bills during the cold winter months. The program also offers emergency benefits for households at risk of utility shutoff or fuel depletion.

In addition to direct financial aid, HEAP offers services like furnace repair or replacement for homeowners with non-working heating equipment, helping to ensure safe and adequate home heating. The program is especially focused on assisting vulnerable populations, including the elderly, persons with disabilities, and households with young children. HEAP services are available annually with varying application windows and benefit amounts, depending on funding allocations from the federal government.

With a mission rooted in energy equity and home safety, the HEAP program exemplifies the county’s commitment to alleviating energy insecurity and enhancing the well-being of its residents.

Key Services:

– Regular heating assistance grants for eligible low-income households
– Emergency energy benefits to prevent utility shutoff or fuel exhaustion
– Furnace repair or replacement for qualifying homeowners
– Application support for residents with limited access or special needs
– Targeted support for elderly, disabled individuals, and families with young children
– Coordination with local utility companies and fuel vendors