The Erie County Department of Social Services provides vital support to individuals and families in need through a wide range of public assistance and emergency programs. Dedicated to improving the quality of life for residents across Buffalo and surrounding communities, the department offers compassionate, timely, and accessible services that help promote self-sufficiency and stability. Their Temporary Emergency Services unit addresses immediate, short-term needs such as shelter, food, and utility assistance for people facing crisis situations. Special attention is given to vulnerable populations, including low-income families, seniors, and individuals experiencing homelessness.

The department works collaboratively with state and local agencies, non-profits, and community organizations to ensure a coordinated approach to social support. Staff offer bilingual services and culturally informed assistance to serve Erie County’s diverse population effectively. The agency also plays a key role in disaster response by helping residents recover from emergencies through expedited aid. Their commitment to equity, dignity, and inclusion ensures that all clients are treated with respect regardless of background or situation. With a focus on both prevention and intervention, the department remains a cornerstone of community well-being in Western New York.

Key Services:

– Temporary emergency assistance for housing, food, and utilities
– Emergency shelter placement and homelessness prevention
– Crisis intervention and referral services
– Assistance with public benefits applications (SNAP, TANF, etc.)
– Emergency services for domestic violence survivors
– Culturally sensitive and bilingual service delivery
– Coordination with local nonprofits and community organizations
– Case management for individuals and families in crisis