The Monroe County Department of Social Services (DSS) provides critical support services to individuals and families across Monroe County, New York. As a central provider of public assistance and protective services, the department plays a key role in enhancing the well-being and safety of vulnerable populations. Core services include child and adult protective services, public assistance programs, and housing support. DSS works to ensure access to basic needs such as food, shelter, and healthcare for those facing hardship. It also administers programs like Temporary Assistance, SNAP (food stamps), and Medicaid. With a strong commitment to community collaboration, the department coordinates with local nonprofits, healthcare providers, and educational institutions to offer comprehensive care. Its protective services place special emphasis on child safety, elder care, and domestic violence intervention. The department is also involved in employment support and self-sufficiency programs to help individuals achieve long-term independence. Through innovative programming and a dedicated workforce, Monroe County DSS remains a cornerstone of social services in the region.

Key Services:

– Temporary Assistance and public benefits enrollment
– SNAP (Supplemental Nutrition Assistance Program) administration
– Medicaid and healthcare program assistance
– Child Protective Services (CPS)
– Adult Protective Services (APS)
– Emergency housing and homeless support
– Employment and self-sufficiency programs
– Energy and utility assistance through HEAP
– Domestic violence services coordination
– Community referrals and case management