The Rochester Genesee Regional Transportation Authority (RGRTA) is a government agency dedicated to providing reliable and accessible public transportation services across the Greater Rochester area and surrounding counties in New York State. As a key component of the Department of Transportation, RGRTA operates the RTS (Regional Transit Service) bus system, which serves urban, suburban, and rural communities, helping to connect residents to employment, education, healthcare, and essential services. The authority is committed to promoting sustainable mobility through clean energy initiatives, including a growing fleet of electric and hybrid buses.

RGRTA stands out for its focus on customer experience, offering modern amenities such as mobile fare payment options, route planning tools, and real-time bus tracking. The organization plays a crucial role in regional planning and development, working closely with local governments and community stakeholders to address evolving transit needs. Its services are designed to ensure equitable access and affordability across all populations, with particular attention to underserved and transit-dependent communities. RGRTA also emphasizes workforce development, transportation safety, and environmental responsibility in line with state and federal guidelines.

Key Services:

– Fixed-route public bus transportation (RTS)
– Regional transit services across multiple counties
– Bus scheduling, trip planning, and mobility tools
– Real-time vehicle tracking and mobile fare payment
– Paratransit and specialized transport for persons with disabilities
– Sustainable fleet initiatives, including electric and hybrid buses
– Transportation planning and coordination with local governments
– Community outreach and accessibility-focused programs