The US Railroad Retirement Board (RRB) – Buffalo Regional Office is a federal government agency dedicated to administering retirement, survivor, disability, and unemployment benefits for railroad workers and their families. Established under the Railroad Retirement Act, the RRB operates independently from the Social Security Administration, offering a specialized benefits system tailored to current and former railroad employees. The Buffalo Regional Office serves as a local point of contact for individuals residing in Western New York and surrounding areas, providing in-person support and guidance on eligibility, benefits processing, and appeals.

As part of its mission, the office conducts informational outreach to the railroad community, ensuring clarity on benefit options and application procedures. The agency is known for its personalized approach, often assisting retirees and their families through complex benefit transitions. It works closely with rail labor groups and employers to maintain up-to-date employment records and ensure the accuracy of benefit calculations. The Buffalo office is recognized for its deep knowledge of the railroad industry’s unique retirement structure and its commitment to efficient and respectful public service.

Key Services:

– Administration and processing of retirement benefits for railroad employees
– Survivor benefits assistance for eligible family members
– Disability benefits evaluations and case management
– Unemployment and sickness insurance claims for railroad workers
– Personalized counseling on eligibility and benefit options
– Support for appeals and reconsiderations of benefit decisions
– Outreach and education for railroad employees and retirees
– Maintenance of detailed railroad employment records for accurate benefit computation