Lackawanna Communications Division operates as a vital arm of local government within the City of Lackawanna, New York. Functioning primarily within the public safety communications sphere, the department serves as a central hub for dispatching emergency services throughout the municipality. This division handles 911 call routing, coordination with police, fire, and emergency medical services to ensure responsive and effective public safety operations. Structured for efficiency, the department utilizes advanced communication technologies to enhance real-time response and inter-agency coordination. Staffed by trained communications professionals, the division operates around the clock, supporting public welfare in both routine and crisis scenarios. It plays a central role in emergency preparedness, training, and collaborative drills with other state departments, ensuring readiness in times of natural disaster or major incidents. As part of its community outreach, the division frequently partners with local schools and civic groups to promote public safety awareness and emergency response education. The organization also prioritizes transparency and accountability, aligning with state and federal standards for emergency communication centers. Notably, the division maintains affiliation with larger state emergency networks, enabling mutual assistance and shared resources when necessary.

Key Services:

– 24/7 emergency call answering and dispatch (police, fire, EMS)
– Coordination of city-wide emergency communications
– Integration with 911 systems and public safety networks
– Support for disaster response and emergency preparedness planning
– Real-time public safety communication support
– Public education on emergency procedures and response
– Inter-agency coordination for regional crisis situations
– Compliance with state and federal emergency communication standards