Monroe County Department of Human Services (DHS) is a government agency dedicated to supporting the well-being and self-sufficiency of residents within Monroe County, New York. As part of the county’s governmental framework, DHS administers a wide range of public assistance and safety net programs to ensure that vulnerable individuals and families have access to basic needs and essential services. The department focuses on services such as temporary financial assistance, food and nutrition support, child and adult protective services, and assistance with housing stability. A vital feature of Monroe County DHS is its integrated approach to case management, aiming to deliver person-centered support through cross-program coordination.

The agency is deeply involved in community welfare through outreach initiatives and partnerships with local health agencies, schools, and nonprofit organizations. It also plays a key role in emergency support during periods of crisis or natural disaster. Culturally responsive service delivery and equity are central to its mission, ensuring that all populations, including refugees and limited-English-speaking residents, receive fair assistance. Monroe County DHS not only acts as a safety net but also works toward empowering individuals through employment and training referral services aligned with state and federal programs.

Key Services:

– Public assistance and temporary cash benefits
– Food and nutrition services (SNAP)
– Housing support and emergency shelter placement
– Child and adult protective services
– Medicaid eligibility assistance
– Assistance with child care subsidies
– Employment and self-sufficiency programs
– Crisis and emergency intervention support
– Adult and family services case management