The Department of Public Utilities in Troy, New York, serves as a vital government entity responsible for managing and maintaining the city’s essential water and wastewater systems. As part of its core mission, the department ensures the safe and efficient delivery of clean drinking water to residents and businesses while also overseeing the collection and treatment of wastewater. The department plays a key role in public health and environmental protection by meeting rigorous local, state, and federal water quality standards.

With a strong emphasis on sustainability and infrastructure maintenance, the Department proactively upgrades aging systems to support long-term city growth and resiliency. It operates a modern water treatment facility and continually monitors system performance to prevent service disruptions. The department also engages in community outreach on water conservation and quality awareness. Supporting the City of Troy’s commitment to public service, the department remains highly accessible to residents, providing timely responses to water service inquiries and concerns. It is recognized for its transparent operations and close coordination with other municipal entities.

Key Services:

– Water supply management and distribution
– Wastewater collection and treatment
– Water quality testing and compliance monitoring
– Infrastructure maintenance and emergency repairs
– Customer service and billing support for utilities
– Public outreach on water conservation and safety
– Coordination with local and state environmental agencies
– System upgrades and capital improvement planning