Independent Support Services (ISS) is a New York-based nonprofit organization dedicated to empowering individuals with developmental disabilities through person-centered support services. Specializing in Self-Direction, ISS partners with individuals and families to help them design and manage customized service plans that promote choice, independence, and community inclusion. As a fiscal intermediary, ISS guides participants through the complexities of Medicaid-funded supports, ensuring compliance with New York State Office for People With Developmental Disabilities (OPWDD) regulations.

ISS is known for its responsive and knowledgeable staff who provide one-on-one guidance throughout the entire Self-Direction process. Their culturally aware and inclusive approach ensures individuals from diverse backgrounds feel respected and supported. Notably, ISS emphasizes community engagement, helping individuals access recreational, educational, and employment opportunities. With a strong commitment to advocacy and collaboration, ISS works closely with care coordination organizations, brokers, and family members to ensure optimal outcomes. Their transparent, user-friendly platform and dedication to personalized support distinguish them as a trusted leader in social services for people with developmental disabilities.

Key Services:

– Fiscal Intermediary Services for Self-Direction
– Budget management and support
– Staff hiring and payroll processing
– Training and support for individuals, families, and brokers
– Liaison support with Medicaid and OPWDD
– Guidance on community inclusion and personal goal development
– Compliance monitoring and documentation assistance
– Culturally responsive and individualized support planning