New Directions Youth and Family Services is a dedicated social services organization serving communities across Western New York. Specializing in trauma-informed care, the agency provides a wide range of programs tailored to empower children, youth, and families facing emotional, behavioral, or developmental challenges. With over 140 years of service, New Directions is deeply rooted in community support, offering individualized solutions that prioritize safety, stability, and personal growth. Their strengths-based approach is evident in the delivery of therapeutic foster care, residential treatment programs, and wraparound family support services.

The organization is known for creating healing environments where youth can develop life skills and rebuild trust through nurturing relationships with experienced staff and caregivers. As a strong advocate for permanency and family unification, they work extensively with local governments, schools, and community partners to help families overcome barriers and reach sustainable success. New Directions places a strong emphasis on cultural competency and inclusive practices to ensure equitable support for all clients. Their commitment to fostering hope and resilience makes them a trusted leader in New York’s social services landscape.

Key Services:

– Therapeutic Foster Care
– Residential Treatment Programs for Youth
– Youth Mentoring and Independent Living Services
– Community-Based Counseling and Support
– Wraparound Family Services
– Crisis Intervention and Stabilization
– Behavioral Health and Trauma-Informed Care
– Support for Youth with Developmental Disabilities