The NYS Office of General Services (OGS) Business Services Center (BSC) is a centralized support entity serving New York State agencies with essential administrative business functions. As part of the state’s government operations, the BSC streamlines and standardizes processes to improve efficiency, reduce costs, and enhance transparency across a wide range of departments. With a customer-focused approach, the BSC provides professional services in areas such as finance, human resources, and procurement—all designed to support agency missions and statewide operations.

By consolidating back-office functions, the BSC promotes consistency and compliance with state policies and regulations. It plays a vital role in facilitating timely transactions, enabling agencies to better focus on delivering public services. The BSC is also known for its commitment to continuous improvement through feedback gathering and responsive service models. Its integration with the Office of General Services ensures alignment with broader state initiatives and government modernization efforts. Through strategic partnerships with state agencies, the BSC helps maintain operational excellence in public administration.

Key Services:

– Centralized financial transaction processing (accounts payable, accounts receivable)
– Human resources administration and support (onboarding, personnel transactions)
– Procurement and purchasing support services
– Payroll processing and timekeeping services
– Vendor management and support
– Records management and document imaging
– Standardized reporting and compliance support
– Customer service and help desk support for partner agencies