The Consumer Frauds Bureau is a vital division within the New York State Attorney General’s Office, dedicated to protecting consumers from fraudulent, deceptive, and unfair business practices. Serving the public across New York State, including the Poughkeepsie region, the Bureau investigates and mediates complaints against businesses and service providers. It operates as a watchdog for consumer rights, ensuring businesses uphold fair standards and state laws. Known for its strong commitment to transparency and justice, the Bureau collaborates closely with other government agencies to identify patterns of abuse and coordinate enforcement actions.

In addition to addressing individual complaints, the Bureau plays a proactive role by educating the public about common scams and promoting consumer awareness through outreach campaigns and community workshops. It emphasizes accountability, often securing restitution for consumers and penalties against violators. The Consumer Frauds Bureau is a cornerstone of the state’s consumer advocacy framework, representing the interests of the public in dealings with both local and national businesses.

Key Services:

– Investigating consumer complaints related to fraudulent or deceptive business practices
– Mediating disputes between consumers and businesses
– Enforcing fair-trade and consumer protection laws in New York State
– Educating the public on consumer rights and preventing fraud
– Conducting outreach and awareness campaigns on common scams
– Coordinating enforcement actions with other government agencies
– Monitoring industry trends and reporting patterns of abuse
– Securing restitution for defrauded consumers and penalties against businesses when appropriate